First Cleaning Service Agreement

Pacific Pool & Spa, LLC

Flat Fee: $50, due at time of booking

Last Updated: July 19, 2026

Definitions

"Company" refers to Pacific Pool & Spa, LLC. "Client" refers to the individual booking this service.

Scope of Service

This Agreement covers a single, one-time pool and/or spa cleaning visit for the flat fee stated above. This visit does not constitute or imply any ongoing service commitment. Should Client wish to continue with regular maintenance service, a separate Weekly Pool Maintenance Agreement will be provided and must be separately agreed to.

Service Includes

Visual inspection of pool/spa condition and equipment, skimming, vacuuming, and brushing as needed, emptying of baskets/leaf canisters, basic water testing, and notes on any conditions Company observes that may require further attention.

Payment

The $50 flat fee is due at time of booking and is non-refundable once service has been performed. This fee does not include repairs, chemical treatments beyond basic testing, or equipment servicing. Any additional work identified during the visit will be communicated to Client and requires separate authorization before performed.

Safety Issues

Client is responsible to maintain code compliance with the city on issues such as fencing and gates, backwash/waste lines, and all other applicable safety issues.

Water Level

If water is needed, Company will add water while on site and will turn it off when Company leaves. It is Client's responsibility to maintain proper water levels.

Access to Your Pool

Client must provide a combination lock, gate code, or key to ensure Company can access the pool/spa at the scheduled time. If Company arrives at the scheduled time and is unable to access the pool, the $50 fee is still due and non-refundable.

Pets

Client is responsible to contain and restrain their pets during the scheduled visit.

Liability

Client acknowledges that pool and spa plaster, pebble, aggregate, tile, and other interior finishes are composed of natural and cementitious materials inherently subject to etching, staining, discoloration, scaling, crazing, and other surface changes due to factors including but not limited to water chemistry, sunlight, temperature, bather load, age and condition of the finish at time of service, pre-existing installation defects, and chemicals or treatments introduced by any party other than Company. Company does not guarantee or warrant the condition, appearance, or longevity of any pool or spa surface. Company shall not be liable for etching, staining, discoloration, cracking, delamination, or any other cosmetic or structural condition of the plaster or interior finish, except to the extent directly caused by Company's gross negligence or willful misconduct, as established by clear and convincing evidence.

Client is solely responsible for the structural integrity, plumbing, electrical, and mechanical systems of the pool/spa. This one-time visit does not include inspection, diagnosis, or repair of underlying structural or equipment defects.

Pre-Existing Conditions

Client represents that the pool/spa surface, equipment, and structure are in the condition disclosed to Company prior to commencement of service. Client assumes all risk for any pre-existing condition, wear, age, or damage not caused by Company.

Limitation of Liability

To the maximum extent permitted by law, Company's total liability arising out of or related to this Agreement, under any theory (contract, tort, negligence, or otherwise), shall not exceed the amount Client paid Company for this visit. Company shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of use, loss of water, or diminished property value.

Notice and Opportunity to Cure

Client must provide Company with written notice of any claimed damage or defect within five (5) business days of discovery, and must give Company a reasonable opportunity to inspect the condition before Client obtains any repair, remediation, or third-party assessment. Failure to provide timely notice and access constitutes a waiver of any claim related to that condition.

Indemnification

To the fullest extent permitted by law, Client shall indemnify, defend, and hold harmless Company, its owner, employees, and/or independent contractors, and their agents, from and against all claims, damages, losses, and expenses, including reasonable attorneys' fees, arising from Client's use of the pool/spa, Client's breach of this Agreement, or any pre-existing condition of the pool/spa — except to the extent caused by Company's sole gross negligence or willful misconduct.

Video & Media Rights

Client agrees to grant Company permission to film and photograph work completed for Client for promotional and marketing purposes. Any media is to be used as material on social media platforms and other promotional material, with complete privacy of Client's address and personal information.

Dispute Resolution

In any dispute arising from this Agreement, the prevailing party is entitled to recover reasonable attorneys' fees and costs.

Agreement Acceptance

By checking the box on the booking form and completing payment, Client confirms they have read, understood, and agree to be bound by all terms of this Agreement.