FAQ
Filter Cleans
Why Clean Your Filtration System?
Filters are an essential component to maintaining a healthy, sanitary pool. They are designed to remove unwanted dirt, debris, calcium, and oils. Unfortunately, filters are not yet able to clean themselves. Give us a call to remove and clean the media inside your filter system.
COVID-19
Does the virus that causes COVID-19 spread through water in swimming pools?
No. As far as experts know, there has been no transmission of the virus that causes COVID-19 through water in pools or hot tubs if they are properly maintained and disinfected.
Pumps
Why Are Variable Speed Pumps Beneficial?
Variable speed pumps are the Cadillac of pool pumps, and most studies show that they are 90% more efficient than standard one-speed pumps. This typically equates to an operating cost of approximately $20-$30 per month.
Q: How often should I have my pool serviced?
A: The frequency of pool servicing depends on various factors such as pool usage, weather conditions, and the specific needs of your pool. As a general guideline, we recommend scheduling regular maintenance visits every 1-2 weeks. However, we can customize a servicing schedule based on your pool's requirements.
Q: How long does a consultation typically take?
A: The duration of a pool servicing appointment can vary depending on the size of your pool and the specific services required. On average, a maintenance visit usually takes between 10-20min. However, for more extensive tasks such as equipment repairs or renovations, the duration may be longer.
Q: What measures do you take to ensure water safety and cleanliness?
A: Water safety and cleanliness are of utmost importance to us. We follow industry-best practices and use high-quality products to ensure proper water chemistry, filtration, and sanitization. Our team regularly tests and balances the pool water, removes debris, and cleans the pool surfaces to maintain a healthy and inviting swimming environment.
Q: What areas does Pacific Pool & Spa serve?
A: We proudly serve the Torrance, California community and surrounding areas. If you are unsure whether we cover your location, please contact us, and we'll be happy to assist you.
Q: What chemicals are included in the monthly rate?
A: All basic chemicals, such as chlorine and muriatic acid, are included and stored on our vehicles. All other chemicals such as algaecides, phosphate removers, shock, calcium hardness, and salt will be charged extra and invoiced separately
Q: What payment methods do you accept?
A: Pacific Pool and Spa, LLC accepts debit, credit, checks, online payments (ei. Zelle, Venmo), and cash as valid forms of payment.
Q: What if I don't see my question?
If you cannot find an answer to your question, please reach us at Pacificpoolcleaning@gmail.com
If you are interested, please book a call with us here for a FREE consultation.